AskNicely 4.1.2

AskNicely ❘ Freeware ❘
iOS
out of 45 votes

Transform Customer Feedback into Actionable Insights with AskNicely

Boris Weber

01/17/2025

AskNicely empowers businesses to collect and analyze customer feedback seamlessly, turning insights into enhanced customer experiences that drive growth.

Receive and respond to real-time customer feedback (based on NPS) from your iPhone or iPad.

AskNicely for iPhone provides businesses with a robust solution to integrate real-time customer feedback into the daily operations of all staff members, from the CEO to front-line employees. Mirroring the familiar interface of everyday messaging apps, AskNicely simplifies the process for individuals at various organizational levels to monitor and address customer feedback specific to their roles or functions.

Track customer satisfaction levels using Net Promoter Score (NPS).
Filter scores and responses by various criteria such as time period, rating, team, region, customer segment, and more.
Respond to customers directly from your mobile device and append notes for other team members.
Receive push notifications for urgent responses requiring your immediate attention.
Access leaderboards that showcase the top-performing teams, regions, customer segments, or channels.

Rated #1 Enterprise Feedback Management platform by G2Crowd

Feedback from AskNicely customers:

"Great product delivering fantastic results for our staff and customers."
"Very user-friendly and highly impactful for our business."
"AskNicely is the most seamless software tool utilized by our team. Kudos!"
"Nice people."
"Undoubtedly the best NPS app available in the market."

Requires an AskNicely account.

Visit our website to initiate a complimentary trial.

About AskNicely:

AskNicely stands as the world's premier customer feedback platform built upon the Net Promoter Score (NPS) framework. Through automated monitoring of customer satisfaction levels, businesses can proactively enhance their services to encourage prolonged customer retention, increased spending, and brand advocacy among customers' social circles.

Overview

AskNicely is a Freeware software in the category Business developed by AskNicely.

The latest version of AskNicely is 4.1.2, released on 07/07/2024. It was initially added to our database on 02/20/2024.

AskNicely runs on the following operating systems: iOS.

Users of AskNicely gave it a rating of 2 out of 5 stars.

Pros

The software has an easy-to-use interface, making it simple for users to navigate and utilize its functions.
It offers a wide range of survey and feedback templates that can be customized to suit different needs.
AskNicely provides analytics and reporting tools that allow users to gain valuable insights from the feedback collected.
The application integrates well with popular CRM and business tools, enhancing its functionality and usability for businesses.
Users can automate feedback requests and responses, saving time and ensuring a timely flow of data.

Cons

The pricing of AskNicely may be a bit high for small businesses or startups with limited budgets.
Customization options may be limited compared to other feedback and survey platforms, restricting the ability to tailor surveys extensively.

Boris Weber

I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.

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Latest Version
4.1.2

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